Terms & Conditions

Last updated: May 2026

Agreement to Terms

By accessing and using the Vijay Laxmi Safe Company website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

Products & Services

  • All products are manufactured as per agreed specifications and industry standards.
  • Product images on the website are for representation purposes. Actual products may vary slightly in color and finish.
  • Custom orders are manufactured based on mutually agreed specifications and cannot be returned once production begins.
  • Prices are subject to change without prior notice based on raw material costs.

Orders & Payment

  • An advance payment is required to confirm custom orders.
  • Full payment must be completed before delivery unless otherwise agreed in writing.
  • Order cancellation after production has started may incur charges.
  • Delivery timelines are estimates and may vary based on order complexity.

Warranty Policy

  • Body & Structure: 5-year warranty against manufacturing defects.
  • Locking Mechanism: 2-year warranty on electronic/mechanical locks.
  • Warranty does not cover damage due to misuse, unauthorized modifications, fire, flood, or natural disasters.
  • Warranty claims must be reported within 7 days of discovering the defect.

Delivery & Installation

  • Delivery charges may apply based on location and product size.
  • Installation support is provided free of charge within Jaipur city limits.
  • Customer must ensure proper access and space for delivery and installation.
  • Any damage during self-transportation is not covered under warranty.

Returns & Refunds

  • Standard products can be returned within 7 days of delivery if unused and in original condition.
  • Custom-made products are non-returnable.
  • Refunds will be processed within 15 working days after inspection.
  • Return shipping costs are borne by the customer.

Intellectual Property

All content on this website including text, images, logos, and designs are the property of Vijay Laxmi Safe Company and are protected by copyright laws. Unauthorized use or reproduction is prohibited.

Limitation of Liability

Vijay Laxmi Safe Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services beyond the product purchase value.

Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Jaipur, Rajasthan.

Contact Us

For any questions regarding these Terms & Conditions:

  • Address: Vijay Laxmi Safe Company, Plot No. 235, Milan Vihar, Nai Ki Thadi, Ramgarh Road, Jaipur
  • Phone: +91 8949393804
  • Email: vijaylaxmisafe@gmail.com